Order tracking on autopilot
Ask for the order number, reply with status and ETA.
E-commerce
Answer "where is my order?" before they ask twice
Cut repetitive tickets by letting the bot track orders, explain returns and recommend products – while your team focuses on revenue.
C
Chatbot Station
Online · WhatsApp
مرحبا، وين طلبي؟
Hello! Please send your order number.
#4821
Found it ✅ Out for delivery – arriving today before 8 pm.
The challenge
- Peak seasons flood support with the same five questions
- Customers expect replies on WhatsApp within minutes
- Abandoned carts go unanswered
How it works
- 1
Customer asks about an order
- 2
Bot looks up the status
- 3
Edge cases go to an agent
- 4
Agent resolves with full history
What you get
Returns & exchanges
Collect the reason and photos, then route to the right person.
Cart recovery nudges
Follow up with customers who left items behind.
Start from a template
E-commerce
Order tracking
Customers enter an order number and get live status and delivery estimate.
Use this template E-commerceReturns & exchanges
Collect order, reason and photos, then create a clean ticket for the team.
Use this template E-commerceCart recovery
Remind customers about items left behind, with a friendly nudge and a help option.
Use this templateSee it on your own use case
We'll help you pick a template and set up your first flow.
No credit card required