Features
Automation when it helps, people when it matters – all in one workspace.
Automate conversations
Design flows visually and let the bot do the repetitive work.
- Drag-and-drop flow builder with message, button, input and condition nodes
- Keyword and intent triggers, plus a fallback when the bot doesn't understand
- Capture names, phone numbers and answers as customer data
- Arabic and English variants of every message
Work as a team
A shared inbox that keeps everyone on the same page.
- One thread per customer across WhatsApp, Telegram and web
- Assign, transfer, tag, resolve and reopen
- Internal notes that customers never see
- Live updates – no refreshing
Hand off without friction
The right person, with the full story, at the right time.
- Escalate when the customer asks or the bot gets stuck
- Least-loaded agent assignment
- Complete transcript travels with the conversation
- Hand back to the bot when the human is done
C
Chatbot Station
Online · WhatsApp
Hi, where is my order #4821?
Hi Sara 👋 Order #4821 left our warehouse today and arrives tomorrow before 6 pm.
I need to change the delivery address.
I'll bring in a teammate who can help with that – one moment.
Agent
Hi Sara, this is Omar. I've updated the address to Dubai Marina. Anything else?
Reach out and grow
Turn conversations into revenue.
- Broadcast approved WhatsApp templates to segments
- Track delivery, reads and replies
- Capture leads straight into your inbox
- Canned responses for consistent, fast answers
Stay in control
Roles, isolation and visibility for growing teams.
- Admin, Supervisor, Agent and Viewer roles
- Strict separation between companies
- Activity you can audit
- Sign in with Google or email
Measure what works
See exactly how your bot and your team are performing.
- First-response and resolution times
- Share of chats fully handled by the bot
- Volume by channel, hour and agent
- Export reports for stakeholders
C
Chatbot Station
Online · WhatsApp
Hi, where is my order #4821?
Hi Sara 👋 Order #4821 left our warehouse today and arrives tomorrow before 6 pm.
I need to change the delivery address.
I'll bring in a teammate who can help with that – one moment.
Agent
Hi Sara, this is Omar. I've updated the address to Dubai Marina. Anything else?
Give every customer an instant answer.
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