E-commerce
Order tracking
Customers enter an order number and get live status and delivery estimate.
What this flow does
- 1Greet the customer
- 2Ask for the order number
- 3Look up status
- 4Offer a human if something's wrong
Works on
WhatsApp Telegram Website widget
Use this templateConversation preview
C
Chatbot Station
Online · WhatsApp
Hi! Send me your order number and I'll check it.
#7710
Order #7710 is out for delivery. ETA: today, 4–6 pm.
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