Skip to content
Chatbot Station
All templates
E-commerce

Order tracking

Customers enter an order number and get live status and delivery estimate.

What this flow does

  1. 1Greet the customer
  2. 2Ask for the order number
  3. 3Look up status
  4. 4Offer a human if something's wrong

Works on

WhatsApp Telegram Website widget
Use this template

Conversation preview

C
Chatbot Station
Online · WhatsApp
Hi! Send me your order number and I'll check it.
#7710
Order #7710 is out for delivery. ETA: today, 4–6 pm.

More templates

Give every customer an instant answer.

Start your 60-day free trial and publish your first bot today.

No credit card required