E-commerce
Returns & exchanges
Collect order, reason and photos, then create a clean ticket for the team.
What this flow does
- 1Verify the order
- 2Ask the reason
- 3Request photos
- 4Create ticket and confirm
Works on
WhatsApp Telegram Website widget
Use this templateConversation preview
C
Chatbot Station
Online · WhatsApp
Sorry to hear that. What's wrong with the item?
Wrong size
No problem. Please send a photo of the label.
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