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Chatbot Station
العربية
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Support

Support with human handoff

Try to solve first, then pass the chat with full context to the least-busy agent.

What this flow does

  1. 1Identify the issue
  2. 2Offer self-service fix
  3. 3Escalate on request or failure
  4. 4Agent receives transcript

Works on

WhatsApp Telegram Website widget
Use this template

Conversation preview

C
Chatbot Station
Online · WhatsApp
Did that solve your issue?
No, I need a person.
Agent
Hi, I've read the chat so far – let's fix this.

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